Privacy Policy | Organixtra

Welcome to Organixtra Foods and Beverage Limited ("Organixtra," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website (organixtra.com), use our services, or interact with us in any way.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Legal Compliance

This Privacy Policy complies with:

  • Bangladesh Digital Personal Data Protection Act, 2023 (DPA 2023)

  • Information and Communication Technology Act, 2006 (ICT Act 2006)

  • General Data Protection Regulation (GDPR - EU & UK)

  • California Consumer Privacy Act (CCPA - USA)

2. Information We Collect

We may collect the following types of personal data:

2.1 Information You Provide

  • Name, email address, phone number, and postal address

  • Payment details (if you make a purchase)

  • Account credentials (username, password)

  • Customer inquiries, feedback, or reviews

2.2 Information Collected Automatically

  • IP address, browser type, and device information

  • Cookies and tracking technologies

  • Usage data such as pages visited and time spent

2.3 Information from Third Parties

  • Data from payment processors and delivery partners

  • Information from social media interactions (if applicable)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, operate, and improve our services

  • To process orders, payments, and deliveries

  • To send important updates, promotional offers, and newsletters (with consent)

  • To comply with legal and regulatory obligations

  • To prevent fraud, ensure security, and protect user rights

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage or disable cookies via your browser settings.

5. Sharing of Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: Payment processors, delivery services, and IT support

  • Legal Authorities: If required by law or in response to legal requests

  • Business Transfers: In case of mergers, acquisitions, or corporate restructuring

6. International Data Transfers

If you are outside Bangladesh, your data may be transferred and processed in Bangladesh and other jurisdictions with applicable data protection laws.

7. Data Security

We implement appropriate security measures to safeguard your personal data against unauthorized access, loss, or misuse.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access & Correction: Request a copy of your personal data

  • Erasure (Right to be Forgotten): Request deletion of your data

  • Data Portability: Receive your data in a structured format

  • Objection & Restriction: Limit or object to data processing

  • Withdraw Consent: Opt out of marketing communications

To exercise your rights, contact us at [email protected].

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Organixtra Foods and Beverage Limited

  • Address: 134/8 Sapnopuran Abashik, Furfurasharif, Darussalam, Mirpur, Dhaka 1216

  • Email: [email protected]

  • Hotline: 09617 359 359