Privacy Policy for Organixtra

Effective Date: 29-11-2024

Organixtra ("we," "our," or "us") is committed to protecting the privacy and security of our customers and visitors. This Privacy Policy explains how we collect, use, and disclose personal information when you interact with our website, products, and services. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Information You Provide Directly

  • Personal Information: When you register, place an order, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment details.
  • Account Information: If you create an account, we collect your username, password, and preferences.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device Information: Details about your device, such as IP address, browser type, and operating system.
  • Usage Data: Information about how you interact with our website, such as pages viewed, time spent, and navigation patterns.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience.

c. Information from Third Parties

We may receive information from:

  • Payment Processors: Transaction details for order processing.
  • Social Media Platforms: Information shared through your interactions with our social media accounts.

2. How We Use Your Information

We use the collected information for the following purposes:

  1. To Process Orders:
  2. To Provide Customer Support:
  3. For Marketing and Promotions:
  4. To Improve Our Services:
  5. To Comply with Legal Obligations:

3. Sharing Your Information

We value your privacy and do not sell your personal information. However, we may share your information under the following circumstances:

  1. With Service Providers:
  2. For Legal Compliance:
  3. In Business Transfers:

4. Data Security

We implement robust security measures to protect your personal information, including:

  • Encryption of sensitive data (e.g., payment information).
  • Secure servers and firewalls to prevent unauthorized access.
  • Regular security audits and staff training.

While we strive to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights concerning your personal information:

  1. Access and Update:
  2. Opt-Out of Marketing:
  3. Request Deletion:
  4. Restrict Processing:
  5. Cookies Preferences:

6. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience.

b. Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality, such as secure login.
  • Analytics Cookies: Help us understand user behavior and improve our services.
  • Advertising Cookies: Deliver personalized ads based on your preferences.

You can manage your cookie preferences in your browser settings.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

9. Children's Privacy

Organixtra does not knowingly collect personal information from children under 18 years of age. If we become aware that a child’s information has been collected without parental consent, we will delete it promptly.

10. International Users

If you access our services from outside Bangladesh, note that your information may be transferred and stored in Bangladesh or other countries where we operate. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Effective Date" updated accordingly.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Organixtra International CO. Limited
134/8 Furfura Sharif,
Darussalam, Mirpur,
Dhaka-1216, Bangladesh

Phone: +880 9617 514 514
Email: [email protected]
Website: www.organixtra.com