Terms and Conditions for Organixtra
Welcome to Organixtra, a global brand of OxR Foods Inc. Organixtra provides access to its website features, products, and services to users when they visit or shop at organixtra.com, use Organixtra products or services, or access Organixtra applications or software. Collectively referred to as "Organixtra Services," these offerings are governed by the terms and conditions outlined below.
By accessing or using the Organixtra website or services, you, a registered or guest user as defined herein (“User”), agree to these conditions. Please read them carefully. Continued usage of the website indicates your acceptance of these terms. If you do not agree, you must not use the website or our services.
1. Privacy
Please view our Privacy Policy (available on the website) to understand how your personal information is managed when using Organixtra Services.
2. Eligibility
a) Use of the Organixtra website is available only to individuals who can legally form contracts under the Contract Act, 1972.
b) Users under 18 years of age must have parental or guardian consent to access the website or transact on it.
c) By using Organixtra Services, you confirm you are at least 18 years old or have the necessary consent, thereby forming a legal agreement with Organixtra.
d) Organixtra delivers products within Dhaka City, Bangladesh. For other cities, delivery via courier service is available; however, Organixtra is not liable for damages or missing products in transit through third-party couriers.
3. Electronic Communication
By accessing the website or contacting us via email, SMS, or phone, you consent to receive communication from Organixtra. Communication may include transactional, promotional, or legal notices. Your continued use constitutes consent to such communication modes.
4. Intellectual Property
a) All content on the Organixtra website, including text, images, graphics, logos, and software, is the property of Organixtra or its content suppliers and is protected by copyright and intellectual property laws.
b) The trademarks, logos, and service marks used by Organixtra are the property of Organixtra or its affiliates. Unauthorized use is strictly prohibited.
5. Reviews, Comments, and User Content
You may post reviews, comments, and other content as long as it is not illegal, threatening, defamatory, or infringing on intellectual property rights. Organixtra reserves the right to remove any inappropriate content but is not liable for content posted by users or third parties.
6. Product Descriptions and Pricing
a) Organixtra strives to provide accurate product descriptions but does not guarantee that all content is error-free, complete, or up-to-date.
b) Prices listed on the website are subject to change without prior notice. Shipping charges, if applicable, will be displayed during checkout.
c) In case of pricing errors, Organixtra reserves the right to cancel orders or adjust pricing before processing.
7. Return and Refund Policy
Organixtra offers a simple return and refund policy:
a) Returns are accepted within 7 days for the following reasons:
- Product does not meet user expectations.
- Product is damaged during delivery.
- Concerns about quality, quantity, or packaging.
b) Returns will not be accepted for:
- Misuse of the product by the user.
- Consumable products with broken seals or tampered packaging.
c) Refunds will be processed within 7-14 business days via the original payment method for valid returns or cancellations.
8. Delivery Policy
a) Delivery is available within Dhaka City. Courier delivery is available for other cities, with Organixtra not liable for damages during transit.
b) Delivery times are estimated and may vary based on logistics or unforeseen circumstances.
9. Liability
Organixtra is not responsible for incidental or consequential damages resulting from the use of its products or services. In case of dissatisfaction, Organixtra’s liability is limited to the value of the purchased product.
10. Modifications
Organixtra reserves the right to modify these Terms and Conditions. Updated terms will be posted on the website, and your continued use indicates acceptance of the modified terms.
11. Governing Law
These terms are governed by the laws of Bangladesh. Any disputes will be resolved under the jurisdiction of Bangladeshi courts.
12. Contact Information
For queries or concerns, please contact us:
- Address: 134/8 Furfura Sharif, Darussalam, Mirpur, Dhaka-1216, Bangladesh
- Email: [email protected]
- Phone: 09617 514 514
Thank you for choosing Organixtra. We look forward to serving you with the best organic and premium-quality food products!